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4.5 ★★★★★
Based on 396 reviews
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Product Reviews
★★★★★ 5
A definite keeper :)
Size: C20 renewed, Size: C20 renewed
I had a shark that gave out after 3 years. (It didn’t have a mop) I ordered a new one from a different company and the new one I bought was defective so when I saw this one half price renewed I figured it couldn’t hurt because this one was only 50 more than the other one. I’m so glad the other brand was defective. This thing is amazing . The app was easy to set up after I realized the quick start card they send has and old obsolete app. Once I searched and found the right app. It’s called eufy clean . All went as planned. There app has so many things to customize. I have a fluffy carpet in my bedroom and was able to set the suction Lower so it wouldn’t damage the carpet. You can customize what rooms it mops , vacuums or if u want both and how many time it will pass through each room 1 or 2 times . I didn’t want a vacuum with a bag but I’m ok with compromising that . The app also has a section to tell u when it’s time to change parts for maintenance. It mapped my small apt very quickly. Its base is larger but it tucks under the base . My shark had no mapping and just bumped randomly around. So always a tapping while it was cleaning. I find this to be much quieter the only time it’s loud is when it returns back to the base ti dump dirt and that is the sound of a regular vacuum running and it’s only for a minute or 2 at tops. I cant speak for battery life because it’s renewed but it cleaned my on bedroom apart in about 40 minutes with 60% battery left. It came in its original box like it was brand new. Only a few indentations on the top of the actual vacuum from what I saw. As for longevity we will see but as of now this renewed item is a definite keeper.
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Reviewed in the United States on March 22, 2026
★★★★★ 5
Mapping all areas first
Size: C20 renewed
Great vac
Quick delivery
Easy set up
Mop wasn’t responding and customer service was amazing to help troubleshoot and get the problem resolved.
A little frustrated at first because the chat wasn’t as helpful and I could not reach them by phone but the email techs replied immediately and promptly responses and help.
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Reviewed in the United States on September 28, 2025
★★★★★ 4
Rattles like a vibrator when it mops after about 2 weeks.
Size: C20 renewed
Works ok. Vacuum beater and opening is only about 6 inches long and the dirt box in the bot is really tiny. Beater is way to tiny to do any real vacuuming on even short shag rugs.
The mop works but basically just evenly spreads out whatever dirt is on the floor, evenly across your entire floor and sands the floor with it.
After about 2 weeks the bot starts rattling REALLY loud and vibrating like its falling apart. The crazy loud rattling noise is coming from the plastic mop pad axles when they spin.
The vacuum bag inside the base is very good quality, but small and not reusable. I cut the far end of the bag down the middle and glued on some velcro strips to each side to re-close it, which allows me to empty the bag and then close it back up again. Pretty sure this thing transmits everything it sees/does back to China.
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Reviewed in the United States on April 30, 2026
★★★★★ 1
Issues
Size: C20 renewed
Spent all this money for it to consistently have problems. It doesn’t even mop anymore because it keeps saying there is a problem with the sewage tank. I’ve only turned it on less than 5 times and it’s already having issues. Can’t even get it to mop anymore
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Reviewed in the United States on April 25, 2026
★★★★★ 5
Works great
Size: C20 renewed
I saved some money by purchasing this certified like new. Worked well out of the box, but there was an issue with it and the people that do in fact check to ensure these work should do a better job. The issue was with the water and emptying it into the dirty tank. Just kept giving me an error. So, I had to look online for troubleshooting issues. After maybe 20-30 minutes I figured out a tiny little metal piece was loose where the water would have been distributed to. I was able to pop it out and place it back in. After that, and with the right settings selected through the app, everything works great. Well worth it.
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Reviewed in the United States on March 29, 2026